Emojis aren’t just for friends; they’re the ultimate magnet for capturing your customers’ attention, increasing user engagement, and even helping to close sales.
The funny thing is that most businesses think emojis are best left to 16-year old girls:
“We want to maintain a professional appearance to our customers, which is why we will never use emojis in any of our communications,” said the out-of-touch company executive to the marketing team struggling to...