VidPenguin Productions Blog

You may have noticed various companies offering chatbots for you to use in your business.

It's intriguing. And yet maybe you're wondering how exactly this sort of technology might be helpful to you. Check out these ideas…

Use Chatbots for Customer Service

One of the most common ways to use chatbot technology is to decrease customer service inquiries.

Now, typically you provide plenty of content on your sites, such as a knowledge base and FAQ. But some visitors are in a hurry, and they...

Conversational marketing via chatbot is a powerful way to move your buyers through the sales funnel. Answering questions on the spot and building stronger relationships with them can only increase sales, if done correctly.

Chatbots interact with users when they visit your site, enhancing their experience and reducing your load of customer service emails.

You can use chatbots to complete any number of specific business tasks, such as making appointments, acting as a live question and answer,...